- Office Hours: Mon–Sat, 8 AM – 6 PM
Last Updated: [December 4, 2025]
Heavy Duty Truck Repair (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your choices.
We may collect the following information:
Personal Information including your name, phone number, email address, vehicle details, and any information submitted through forms, calls, or messages.
Service and Transaction Information including scheduling details, invoices, work performed, and communication related to services.
Website Usage Data including IP address, browser type, device information, time spent on pages, and interactions collected through cookies or analytics tools.
Communication Data including texts, emails, phone calls, or form submissions.
We use your information to provide, schedule, and complete repair or towing services, communicate via phone, SMS, email, or other channels, send service updates, reminders, or promotional messages if opted in, improve our website, services, and customer experience, and comply with legal, tax, and safety obligations. You may opt out of promotional messaging at any time by replying STOP.
By submitting your phone number, you consent to receive service related and promotional SMS messages from us. Message and data rates may apply. Frequency varies. Reply STOP to unsubscribe or HELP for assistance. We never sell your phone number.
We do not sell or trade your information. We only share data with trusted service providers such as hosting companies, CRM software, scheduling tools, and SMS platforms, as well as legal authorities if required to comply with law, fraud prevention, or safety concerns. All partners are required to protect your information.
We may use cookies or tracking to personalize your website experience, measure performance and usage, and improve content, ads, and navigation. You can disable cookies through your browser settings.
We use reasonable safeguards to protect your information. However, no system is completely secure so you share data at your own risk.
We retain information for operational needs, legal compliance, and record keeping. You may request deletion where appropriate.
You may request to access or update your information, opt out of marketing messages, or delete your data where legally permitted. Contact us using the information below.
Our site may include links to third party websites. We are not responsible for their privacy practices.
We do not knowingly collect information from children under 13.
We may update this policy from time to time. Updates will be posted with a revised date.
If you have questions or privacy requests, contact us:
Heavy Duty Truck Repair
office@hd-tr.com
Real repairs. Real towing. Real results. Hear it straight from those we have served.
Got questions about our repair, towing, or fleet services?
We’ve answered the most common ones below so you can get the info you need fast, without picking up the phone.
We handle all classes of heavy-duty trucks, trailers, and RVs — including Freightliner, Peterbilt, Kenworth, Mack, Volvo, and International. If it’s built for the road, we can fix it.
We handle all classes of heavy-duty trucks, trailers, and RVs — including Freightliner, Peterbilt, Kenworth, Mack, Volvo, and International. If it’s built for the road, we can fix it.
We handle all classes of heavy-duty trucks, trailers, and RVs — including Freightliner, Peterbilt, Kenworth, Mack, Volvo, and International. If it’s built for the road, we can fix it.
